Sales Administrator
ABOUT US
Our signature Barista Oat range can be found on the bar at over 10,000 independent coffee shops around the world and our full lineup of products can be found in thousands of stores across 4 continents. Minor Figures has been B Corp Certified since 2022.
We have big plans for the future of MF. As we continue to grow at a rapid pace, we want to welcome curious, free-spirited, bold thinkers to help us continue to create and evolve. We value individuality and a team made up of people who bring a diverse range of experiences and perspectives to the table. If you share our love for the unexpected and you want every day you spend at work to be a chance to flex your creativity and test-drive your maddest ideas, we’d love to hear from you.
SALARY BANDING
- Salary up to £30,000 depending on experience
- Hybrid/flexible working options
- Opportunity to grow within a fast-paced FMCG business
- Supportive and collaborative team culture
ABOUT THE ROLE
This is a fast-paced FMCG environment where attention to detail, strong communication skills, and the ability to manage multiple priorities are essential. The role will play a critical part in supporting the wider sales team, ensuring customer requirements are met accurately and on time, and helping deliver excellent service across all channels.
The ideal candidate will be commercially aware, confident working with retailer systems and administrative processes, and comfortable managing a broad range of sales support tasks. Experience within FMCG, food & drink, or consumer goods would be highly advantageous.
WHAT YOU’LL BE RESPONSIBLE FOR
- Support the sales team across Grocery, Amazon, Wholesale, Foodservice, and On-Trade accounts
- Complete and manage new line forms, customer set-up documentation, and product listing paperwork
- Coordinate promotional submissions, promotional forms, and retailer activity calendars
- Maintain accurate customer pricing, promotional, and product information
- Assist with Amazon and eCommerce administrative requirements, including portal updates and product content management
- Support with customer queries, complaints, and issue resolution, ensuring a professional and timely response
- Work closely with supply chain, finance, and operations teams to ensure smooth order processing and customer service
- Manage and update internal sales trackers, promotional schedules, and reporting documents
- Support the preparation of customer presentations, meetings, and sales materials
- Monitor customer portals and ensure actions are completed within deadlines
- Assist with sample requests, customer onboarding, and account administration
- Maintain accurate records of promotional spend, invoices, and customer agreements
- Provide general administrative support to the wider commercial team
ABOUT YOU
Skills & Experience
Previous experience in a Sales Administrator, Commercial Administrator, or Sales Support role
FMCG, food & drink, consumer goods, or retail industry experience preferred
Strong organisational skills with excellent attention to detail
Ability to manage multiple tasks and work to tight deadlines
Confident communicator with strong written and verbal communication skills
Good commercial awareness and customer-focused mindset
Strong Microsoft Excel, PowerPoint, and Office skills
Experience using retailer portals or customer systems is advantageous
Experience with Amazon Vendor/Seller Central would be beneficial but not essential
Ability to work collaboratively across departments and build strong internal relationships
What We’re Looking For
A proactive “can-do” attitude
Someone who enjoys working in a fast-moving commercial environment
A highly dependable and organised team player
Comfortable balancing detail-oriented admin with customer-facing communication
Eager to learn and develop within a growing commercial business
WHAT’S IN IT FOR YOU
And, as part of the Minor Figures team, you’ll have the opportunity to invest in the business, with the option to buy shares in the company at an agreed price. Having skin in the game and really contributing to our success. Because it’s you and us all that do make this all happen.
But of course, we look after you in the other ways that you’d expect:
- 25 days of annual leave + bank holidays. Up to 5 days annual leave rollover to the following year
- 1 additional day off to protest, volunteer, attend a demonstration
- EquipsMe Health Insurance
- Free membership for you and your family on the ‘Calm’ app
- Parental Leave Policy
- Pension scheme NEST
- Everyone has options for shares in the company
- Plenty of coffee and oat m*lk! YAY!
- Vegan lunch & snacks when you are in the office
- Staff discount 30% off on all orders
- Cycle to work scheme
- Parking permit available with HR
YOUR COMMITMENT
The hours of work are 9am - 5.30pm.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
In recruiting for our team, we pride ourselves on equal employment opportunities regardless of gender, sex, age, disability, race, religion, sexuality or social class. We hire the best people based on an evaluation of their abilities and effectiveness, nothing else.
WHAT’S NEXT
Submit a CV and any supporting documents to us & tell us why you want to work with us at Minor Figures.
Just a heads up, we’re not a traditional team of recruiters and hiring managers. We want to see the human version of you, not just the black & white copy. Our need to find great people needs to be met with a fun and positive recruitment journey, so tell us more about you, however the heck you want.
