As our Sales & Market Development representative, you’ll be the human that will maintain and grow existing coffee/on-trade accounts, as well as closing new accounts within your assigned territory in either South/East London or North/West/Central London. This role is part-time only, likely to be 2-3 days per week depending on the candidate.

On-trade sales with cafes and foodservice operators are the primary focus, with a secondary focus on market development and account management. This is a field-based position, with expectations to be actively selling in the market. The ideal candidate will have prior experience working in the London coffee industry. We’re looking for a coffee lover who is solutions-oriented, a self-starter, deeply organised, loves to work at a fast pace, and has excellent relationship development skills. 

You’ll be the go to human for all coffee related accounts in your territory. The one who brings the joy of Minor Figures to people, and brings a coffee experience like no other.

We know, no two days will ever be the same, but to give the role some structure, here’s some of the key responsibilities:

• Serve as THE face of the Minor Figures brand in your territory.

• Prospect and engage potential new partners for Minor Figures via a relationship led approach, along with keen understanding of the cafe and foodservice channels. 

• Conduct regular visits and develop strong relationships with existing operators and accounts to retain and grow the business.

• Identify prospective customers, and track opportunities within our CRM for your respective pipeline, supported by our Sales Operations Lead and EMEA Sales Manager.

• Support sales and opportunities with marquee or strategic accounts as needed by regional sales managers/directors within your assigned territory.   

• Educate, sample and support distributor representatives and teams, cafe partners, and operators alike.

• Multi task between several priorities, mapping out smart weekly routes to maximise daily field efforts. 

• Participate in regular internal team calls, sharing best practices, feedback on competitors, and market intel.

• Collaborate with leadership on individual or career development quarterly goals that are challenging yet attainable.

• Maintain a high level of expertise in the broader coffee industry.

You’ll be reporting to our EMEA Sales Manager. Our sales team is broken up into 2 channels; On-trade (cafe and foodservice) and retail (retail grocery). We are all coffee people and are very immersed in the coffee community nationwide, but we are equally as passionate about all of our customers and segments of business!

Although the entire team is remote, we are a very close knit bunch. We might be a small team but we truly believe in our product and know how to speak the language of coffee. We like to build lasting relationships within our team, as well as with our customers.

We want people to come into Minor Figures to be a true version of themselves every day. Every day. No matter if you're up, or if you're down, we want people that embrace every day being different. People that can bring the energy, support their team mates when the times get hard, but not hold off from asking for support themselves. 

We hire humans, not machines, so let’s look at the key skills that we love to see. People that:

• Live and breathe their authenticity and individuality in everything that they do.

• Take pride in what they do, and inspire others to do the same.

• Have a sense of fun and adventure, along with a hands on & a can-do approach.

• Not be phased by constant change and challenges and willing to adapt and implement solutions.

• Collaborate like crazy & have a willingness to help in all areas of the business when needed.

• Approach every day like it’s day one. Committed, open minded and ready to enjoy every exhilarating second.

As well as having a minimum experience of 3 years in the London specialty coffee scene, we are looking for someone who:

• Is looking to stay in coffee, but wants a career change into Sales.

• Eager to visit every coffee shop and roaster in your territory in London. 

• Eager to attend every event and coffee festival in London and beyond. 

• Has a deep understanding of cafe culture, small business and operations of cafes/roasters.

• Loves people, the industry and is super passionate about what they do.

• Is not afraid to lose. 

• Has strong organisational and planning skills. 

• Is results driven with strong attention to detail.

• Is a self – starter who wants to learn and progress in the FMCG industry.

• Able to travel overnight for trade shows, company meetings or sales related activity.

• Strong communicator and loves working within a team.

We realise that a job is more than just the take home salary each month. So what are you really getting? 

As part of the MF team, not only will you have the opportunity to own your role and make it, you and us a success, you’ll also be becoming part of something very special. Minor Figures’ ethos is that everyone is welcome, as long as you leave all hang-ups, social barriers and prejudices at the door.

You’ll embark on a journey that doesn’t have a destination. It just keeps going. Your contribution will help us become the most loved brand on the planet & the number speciality coffee brand. With that, you’ll grow, develop and progress as we do and you’ll play your part in us having a planet to do this on.

And, as part of the Minor Figures team, you’ll have the opportunity to invest in the business, with the option to buy shares in the company at an agreed price. Having skin in the game and really contributing to our success. Because it’s you and us all that do make this all happen.

But of course, we look after you in the other ways that you’d expect:

• 25 days holiday allowance in addition to bank holidays (Prorated for part-time)

• Statutory pension contribution through Nest

• Employee share options scheme, available to all full time employees.

• 1 day paid leave to support a cause of your choice through volunteering or activism 

• Flexible working to meet the needs of the role

• 30% discount on products from our online shop

• Unlimited one to one coaching sessions with More Happi

• Unlimited access to Calm app

• All the free coffee and cold brew you can drink!

• Vegan lunches are available.

Your main place of work will be out in the field and there will be travel to our HQ office in London at Blackhorse Road.

Hours of work will generally be 9.00am – 5:30 pm but may vary with workload or by agreement.  Flexibility is required due to travel requirements. We expect that you will attend trade shows and networking events outside of these hours from time to time. Travel will be required to follow up leads and generate sales in accordance with the Minor Figures Travel Policy.

At Minor Figures everyone is welcome.  We are committed to cultivating and maintaining a culture that is inclusive and diverse. We celebrate differences and continually support all members of our company to be proud of who they are. In recruiting for our team, we pride ourselves on equal employment opportunities regardless of gender, sex, age, disability, race, religion, sexuality or social class. We hire the best people based on an evaluation of their abilities and effectiveness, nothing else.

You’re sold? The coffee is brewing, you’re ready to hit send and sit back and wait for a response?

In order to make that happen:

• Submit a CV and any supporting documents to us.

• Tell us why you want to work with us at Minor Figures.