Sales Development Coordinator - Remote US

Permanent employee, Full-time · USA

$57,000 - $63,000

Within this role you’ll spend part of your time coordinating activities and initiatives for our outside sales team, and the other part of your time as an inside sales rep, managing some current accounts while also drumming up new leads. Your day will include data entry, analysis and organizing projects, while also making outbound calls and working closely with some key accounts and the sales team. This role will require flexibility with working hours to coordinate with East and West Coast times zones.

You’ll spend your days on the phone and in front of your computer, and need to be really personable with good project management skills, and also have a knack for quickly learning new systems.


The Sales Development Coordinator is a new support role for the US team, and will play a huge part in helping us over deliver on our sales targets, by making our team and our processes more efficient.

Here's how you'll likely go about that:

Sales Coordination

  • Update, manage, organize, distribute and review reports and sales data

  • Become an expert on our sales forecasting tool, Modus, making adjustments and additions on a daily, weekly and monthly cadence and being the primary point of contact with all stakeholders

  • Help the sales team with account management initiatives and goals, keep selling tools updated and organized, and update external customer portals with updated company information, items, images, etc.

  • Manage all sales and marketing sample entries and assist with trade show management and logistics

Inside Sales/Account Management

  • Actively manage the Zero-Order list, making outbound calls to secure new POs

  • Qualify inbound leads and distribute them to the sales team via entry and assignment within our CRM, Copper

  • Build the sales pipeline funnel via outreach and cold calls to new customer targets


Our US team are all coffee people and are very immersed in the coffee community nationwide. 

Although the entire team is remote we are a very close knit bunch. We might be a small team but we truly believe in our product and know how to speak the language of coffee. We like to build lasting relationships within our team as well as with our customers.

This role reports to the Vice President of Sales of North America and collaborates deeply with the US sales team, finance and operations.


We want people to come into Minor Figures to be a true version of themselves every day. Every day. No matter if you're up, or if you're down, we want people that embrace every day being different. People that can bring the energy, support their team mates when the times get hard, but not hold off from asking for support themselves. 

We hire humans, not machines, so let’s look at the key skills that we love to see. People that:

  • Live and breathe their authenticity and individuality in everything that they do.

  • Take pride in what they do, and inspire others to do the same.

  • Have a sense of fun and adventure, along with a hands on & a can-do approach.

  • Not be phased by constant change and challenges and willing to adapt and implement solutions.

  • Collaborate like crazy & have a willingness to help in all areas of the business when needed.

  • Approach every day like it’s day one. Committed, open minded and ready to enjoy every exhilarating second.

You are a person who loves to be in a supporting role, taking on tasks and clearing the path so others can hit their goals. Your current dream role allows you to learn the sales side of a business and show off your project management and organization skills, and develop your analytical side. You will have a strong mind for learning and optimizing systems, a knack for excel, a good mind for numbers, and value efficiency. 

Key Skills: 

  • A master on a PC and excel (Apple is not compatible with some of these systems)

  • Demonstrated experience learning and optimizing systems

  • Fearless about making unsolicited outbound calls

  • Project management / organizational skills

  • Open and collaborative nature

  • Ability to work independently / remote environment


We realize that a job is more than just the take home salary each month. So what are you really getting?

As part of the MF team, not only will you have the opportunity to own your role and make it, you and us a success, you’ll also be becoming part of something very special. Minor Figures’ ethos is that everyone is welcome, as long as you leave all hang-ups, social barriers and prejudices at the door.

You’ll embark on a journey that doesn’t have a destination. It just keeps going. Your contribution will help us become the most loved brand on the planet & the number speciality coffee brand. With that, you’ll grow, develop and progress as we do and you’ll play your part in us having a planet to do this on.

And, as part of the Minor Figures team, you’ll have the opportunity to invest in the business, with the option to buy shares in the company at an agreed price. Having skin in the game and really contributing to our success. Because it’s you and us all that do make this all happen.

But of course, we look after you in the other ways that you’d expect:

  • Health, Dental, Vision and Life Insurance

  • 15 days vacation, 13 days paid holiday 

  • Employee share options scheme, available to all full time employees.

  • 1 day paid leave to support a cause of your choice through volunteering or activism 

  • 401(k) retirement plan with 1% match

  • Flexible working to meet the needs of the role

  • Unlimited one to one coaching sessions with More Happi

  • Unlimited access to Calm app

  • Flexible CoWorking Space in Los Angeles with desk spaces and meeting rooms provided across North America


Our entire US team works remote across the country, and the Sales Development Coordinator can be located any where near a major airport within the contiguous 48 states. This role will require flexibility with working hours to coordinate with East and West Coast times zones.

Work schedules are flexible, but generally will be Monday-Friday with flexibility for occasional trade shows and other work related travel that may occur. Estimated travel commitment is <10%.


At Minor Figures everyone is welcome.  We are committed to cultivating and maintaining a culture that is inclusive and diverse. We celebrate differences and continually support all members of our company to be proud of who they are. In recruiting for our team, we pride ourselves on equal employment opportunities regardless of gender, sex, age, disability, race, religion, sexuality or social class. We hire the best people based on an evaluation of their abilities and effectiveness, nothing else.


You’re sold? The coffee is brewing, you’re ready to hit send and sit back and wait for a response?

In order to make that happen:

  • Submit a Resume and any supporting documents to us.

  • Tell us why you want to work with us at Minor Figures.

Thank you for your interest in working at Minor Figures.
Let us just jump in before you’ve even hit send on your application to say a huge thank you for your interest in working with us finding out more about what we do. We can’t wait to hear more about you in return.

The only thing you really need to know about Minor Figures is that we’re all obsessed with coffee. What began with three friends and a conversation on a rooftop in 2014 has since grown into a global team of baristas, analytics, musicians, creatives, activists, operatives, artists, and a whole lot in between. Based mainly across the UK, Australia, and North America, we’re connected by a shared love for specialty coffee - drinking it, making it, and creating the perfect Oat M*lks to pair with it. 

Our sustainability ethos guides everything we do. We’re big on creating a positive impact on both people and the planet, which is why we are both carbon neutral and B Corp Certified.

We’re all about connection and community – both within our team and within the coffee industry as a whole. Every new addition to the Minor Figures fold brings different skills, unique experiences, and fresh perspectives.

The recruitment and hiring process should be 100% authentic, honest, and welcoming for everyone involved. We want to hear all about you and meet you exactly as you are, both inside and outside of work. 

In return, we’ll tell you all about what opportunities will be open to you, the challenges we can overcome together, and the way we see your role enriching the team.

We’re always looking to grow our team in the most meaningful way we can. With a focus on collaboration and flexibility, we don’t look to box people in or set rigid processes. 

We make sure everyone feels supported bringing their biggest ideas to the table, pushing boundaries, and approaching their work in bold, unconventional ways. As a fast-growing company, every day can feel like the first - the energy is high, we’re always pushing past new challenges, and it’s incredibly rewarding.

We want to hear all about what you’re passionate about, what you’re best at, and what inspires you. You deserve to tell us about who you are, so please, don’t hold back.

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